A subscription per line with a bundle of minutes. No per‑call fee.
A fee per call punishes using the system and encourages working around it. So we bill per line and minutes, and the number of calls, outcomes and users is unlimited.
Three elements, no surprises.
Line
A monthly subscription per line, number included. A line is a number with one scenario: a sales line, an incident line.
Minutes
A bundle of call minutes in the subscription. Overage billed per minute at the contractual rate, without rounding up.
Users
No per‑user fee. Dispatchers, administrators and managers are included in the line price.
Four steps from the first conversation to go‑live.
A conversation and a scenario
You describe how your team or your customers call. We pick the scenario and the integrations to start with.
Number and users in a few days
You get a number, we import users, you approve the recording announcement. We test with automatic calls.
A start period on live traffic
Four to eight weeks with no telephony charges. Cancel at any time, data returned or deleted on request.
Decision and rates
At the end you have numbers: how many calls, how many outcomes, how much time saved. Rates are set from real traffic, not estimates.
Everything below, in every subscription.
| Number or line | In Poland and abroad. Forwarding or porting of an existing number. |
|---|---|
| Recordings and transcripts | Two channels, full Polish, other languages on request, data in the EU. |
| Outcomes with approval | A date, an e‑mail, an amount, a task, an incident. With a quote. A three‑sentence summary. |
| Dashboard | Incidents with an AI card, recording playback, transcripts, priority confirmation, timeline, playback audit, agency settings. |
| Industry scenario | Configured for your process: announcements, verification, roster, priorities. |
| Integrations | Calendar, e‑mail, API and webhooks, CSV export. |
| GDPR and retention | A data processing agreement, a list of sub‑processors, retention set per company, deletion on request. |
| Fallback mode | Calls forwarded directly to a phone when the system doesn't respond. External monitoring. |
Why don't I pay per call?
Because then every call outside the system is a saving, and we want all of them inside. You pay per line and minutes, like for a phone.
Can I port my number?
Landline numbers, yes. To start, forwarding at your current carrier is usually enough, and you can revert it in five minutes.
What happens after the start period?
Either an agreement with agreed rates, or your data returned or deleted. No automatic renewal.
Invoice and currency?
A VAT invoice. Billing in Polish złoty, and in euro for customers abroad.
Let's price it on your traffic.
How many lines, how many people, how many minutes. The rest is arithmetic.