Your people call the way they always have, from any phone. TidyVox records the call, transcribes it and pulls out what was agreed: the meeting, the customer's e‑mail, the promised callback, the incident. The employee approves with one click. You read instead of listening back.
Through the TidyVox line. The customer sees the company number, not a private one. The rep installs nothing on day one.
An announcement, a recording, a Polish transcript. All in the EU, the recording deleted at the carrier.
“3 outcomes to approve”: a meeting, the customer's e‑mail, a task. Each with a quote from the call.
The meeting in the calendar, the e‑mail in the CRM, a message draft for the customer ready to send. Before they finish parking.
The customer calls and texts a number that stays with the company, even when the rep leaves.
Outcomes come from the call, not from what the rep remembers in the evening.
The manager sees what was actually agreed with customers, not just a CRM status.
“I'll send the offer by Friday” becomes a task with a deadline, not a wish.
Every call with a summary on the customer record. Taking over a customer after a rep change takes minutes.
Calling as always plus one screen with an “Approve” button.
The pilot starts with one team and one number.